Mission


To help our customers achieve greater quality of care and superior financial results.

  Vision


Customers
We will adhere to the Geriatric Medical Bill of Rights. This Bill of Rights shall serve as the cornerstone of our commitment to provide Low Cost, Outstanding Customer Service, Education, Training and so much more. Click to view Bill of Rights.

Vendors
We will build partnerships with our suppliers based upon honesty and respect.

Community
We will be active supporters of our community.  We will focus our time and resources to advocate for the extended care, homecare and DME providers as well as dedicate ourselves to helping the people they serve

Team
We will emphasize teamwork and training in order to provide the basis for our associates to grow professionally while maintaining the balance of family and community.

Environment
We will utilize renewable forms of energy, minimize our carbon footprint and recycle whenever possible in order to promote a healthy environment.

Values

 

People
A chain is only as good as its weakest link. Build a chain with great links, and it will be strong. The same concept applies to organizations. That's why our team is composed of only the very best in terms of work ethic, enthusiasm, and character.
Service
Whether you need an emergency delivery, a product in-service or help with survey preparedness, we are here to serve.  
Feedback
We are very feedback-oriented. And while we love hearing what we did well, we also appreciate criticism. It helps us to continually improve and ultimately results in a far better customer experience for all.
WOW
We want you to say "Wow!" after each delivery and every interaction.
Technology
We don't settle for "good enough"; we strive for excellence. That's why we seek out innovative technology to support our evolving customer needs.
Diversity
A melting pot of cultures, background and education produce the diversity of thought that is essential to build a culture of innovation, change and adaptability. 
Trust
The best thing we can do for our customers is the right thing. Your success matters to us, and we are committed to doing the right thing 100% of the time.